Define Service Continuity Project
The Continuity Registration is a process that pass through several phases. The first phase of this process, called Initiation, is where it's set the policy, scope and IT service continuity project. This functionality allows to set the policy.
Before getting started
First, register the Continuity Registration and then the threat and the threat category, which both are linked to each other. As well as registering the risk and the risk category.
Make sure there is a defined service in the Portfolio and Catalog Management process.
It is equally essential to have registered the automatic actions of the incident, request and procedure about the Event Management.
Procedure
- Access the functionality through the main menu Processes > Continuity Management > Continuity;
- Find the continuity you want to link the project and click on "Advance";
- In Initiation, click on "Project";
- Click on "Link Project" to relate a project already existed in the continuity;
- To register a project from this screen, click on "Create New Project" and complete the fields necessary;
- Click on "Save".
What to do next
After setting the service continuity project, it is necessary to register the service Continuity vital functions, being this action part of the second phase of the complete registration of the Continuity, called Requirements and Strategy.