About CITSmart
Release Notes

Release Notes - 2021

16min

Version 9.1.2.33 (2021/09/30)

Welcome to CITSmart Version 9.1.2.33. This version presents the following bug fixes:

Number

Type

Description

12660

Correction

Removing the Heart Beat code from the system

For this version, the compatible Neuro is 1.3.7.6.

Version 9.1.2.32 (2021/09/03)

Welcome to CITSmart Version 9.1.2.32. This version presents the following bug fixes:

Number

Type

Description

77719

Correction

Validation of the execution permission of manufacturing groups

For this version, the compatible Neuro is 1.3.7.6.

Version 9.1.2.31 (2021/05/12)

Welcome to CITSmart Version 9.1.2.31. This version presents the following bug fixes:

Number

Type

Description

10025

Correction

Register of the executing group in the task of closing the request, which has already been released and solved

11541

Correction

Allow the download of files on the periodic activity screen

For this version, the compatible Neuro is 1.3.7.4.

Version 9.1.2.30 (2021/05/03)

Welcome to CITSmart Version 9.1.2.30. This version presents the following corrections:

Number

Type

Description

11365

Correction

Alteration in the method for removing tags

For this version, the compatible Neuro is 1.3.7.4.

Version 9.1.2.29 (2021/04/14)

Welcome to CITSmart Version 9.1.2.29. This version presents the following corrections:

Number

Type

Description

11344

Correction

Corrective of security

For this version, the compatible Neuro is 1.3.7.4.

Version 9.1.2.28 (2021/03/24)

Welcome to CITSmart Version 9.1.2.28. This version presents the following improvements:

Number

Type

Description

11216

Corrective

Correction of the vulnerability of the autocomplete filter

11214

Improvement

Alteration of password encryption algorithm and force password alteration in the next login

6588

Corrective

Incident in the SLA Control report returning dates outside of the requested period

6607

Corrective

Incident in the SLA Control report delayed showing dates outside of the selected period

6527

Corrective

Incident when responding to a satisfaction survey, the system does not load the survey

For this version, the compatible Neuro is 1.3.6.6.

Version 9.1.2.27 (2021/03/23)

Welcome to CITSmart Version 9.1.2.27. This version presents the following improvements:

Number

Type

Description

11094

Corrective

Correction of LDAP authentication via webservice

11094

Corrective

Correction of null pointer and messages

11094

Corrective

Do not continue using the LDAP user password

11094

Corrective

LDAP error handling

Welcome to Builder 1.3.6.6.

The version presented has the following correction(s):

Number

Type

Description

11025

Corrective

Correction of login screen redirection when using the webservice of the same name

For this version, the compatible Neuro is 1.3.6.6.

For more information about Builder 1.3.6.6, download the following document:

Version 9.1.2.26 (2021/03/23)

Welcome to CITSmart Version 9.1.2.26. This version presents the following improvements:

Number

Type

Description

ITSM 6396

Corrective

Incorrect SQL syntax when creating or opening a problem

Welcome to Neuro 1.3.6.6.

The version presented has the following correction(s):

Number

Type

Description

11025

Corrective

Correction of login screen redirection when using the webservice of the same name

For more information about Builder 1.3.6.6, download the following document:

Version 9.1.2.25 (2021/02/16)

Before downloading this version, check the guidelines in the following document:

Welcome to CITSmart Version 9.1.2.25. This version features the following items:

Number

Type

Description

6231

Corrective

Error when listing history of a delegated ticket by the advanced search

10670

Corrective

The system does not present external and public knowledge

10802

Corrective

Charset error in accented words in smart reports

10892

Corrective

Improvement of performance in the audit consultations

For this version, the compatible Neuro is 1.3.5.5.

Version 9.1.2.24 (2021/01/16)

Before downloading this version, check the guidelines in the following document:

Welcome to CITSmart Version 9.1.2.24. This version features the following items:

Number

Type

Description

10619

Improvement

Blocking users after successive access errors

10620

Improvement

Sending of notification of blocking user

10617

Improvement

Inclusion of captcha when accessing the system

10663

Improvement

Correction of access to users logged in via LDAP

10618

Improvement

Settings of system authentication messages

10628

Improvement

Inclusion of keycloack authentication with access and identity management

10624

Improvement

Review of safety criteria

Known errors

Description

10670

Thccess screen for viewing external knowledge does not allow access without logging into the system

For this version, the compatible Neuro is 1.3.5.5.

Welcome to Neuro 1.3.5.5.

The version presented has the following correction(s):

Corrective

Description



Correction of intermittent error occasioned in Rhino Scripts

Version 9.1.2.23 (2021/01/05)

Welcome to CITSmart Version 9.1.2.23. This version presents the following items:

Number

Type

Description

Incident 5929

Correction

Security fix in the product avoiding accepting LDAP injection, special characters in user login and login size

Welcome to Neuro 1.3.5.4

This version presents the following correction (s):

Number

Type

Description

10280

Correction

Recovery of the default value of the business object columns