Release Notes - 2022

version 9 2 2 8 (2022/11/10) welcome to citsmart citsmart version 9 2 2 8 this version presents the following bug fixes number type description tasker 14987 correction fix in order to allow getting objects on the execution of a flow that uses integration flows itsm 11164 correction bug fix when reopening a ticket that was not recalculating the time the ticket was closed tasker 14901 correction correction in the handling of sending emails, graphmail itsm 10784 correction bug fix when typing the ticket number in the search bar, the ticket was only displayed if the screen was refreshed itsm 10783 and 11164 correction correction with sla recalculation and sla with service time limitation tasker 14898 correction adjustment on the maintenance screen to link a service time to a contract tasker 14966 correction fix in order to allow getting objects on the execution of a flow that uses integration flows itsm 10783 correction service time screen fix itsm 10855 correction evm module fix for this version, the compatible neuro is 1 3 7 6 aditional orientations it is necessary to give permission ( r , w , and x ) of writing and reading, in the folder where the graphmail files will be saved; tule that forced priority to be low was removed so that an sla could be set to " agreeable " now, when closing a ticket, the deadline date is always recalculated, when the last task is not accounted for by the sla; version 9 2 2 7 (2022/09/30) welcome to citsmart citsmart version 9 2 2 7 this version presents the following bug fixes number type description itsm 11013 correction bug fix that corrupted a ticket by linking a change ticket to a ticket management itsm 11245 correction bug fix in the experience center registration itsm 11246 correction portfolio bug fix itsm 11247 correction bug fix for flow notification itsm 10786 correction bug fix where page forwarding error occurred when logging from visitor to user in the knowledge base tasker 14943 correction nullpointer bugfix when closing a ticket that has related and has already been reopened tasker 14944 correction bug fix where the system was not sending notifications to stakeholders that there was a comment record for this version, the compatible neuro is 1 3 7 6 procedure to receive e mail notification for comment registration register stakeholders in the knowledge register; fill in the parameters to send an e mail with this functionality smtp envio remetentenotificacoessolicitacao 10 id modelo email envio comentario base conhecimento 457 register a comment; check if a comment registration notification e mail has been sent version 9 2 2 6 (2022/09/28) welcome to citsmart citsmart version 9 2 2 6 this version presents the following bug fixes number type description itsm 11013 correction bug fix that corrupted a ticket by linking a change ticket to a ticket management itsm 11245 correction bug fix in the experience center registration itsm 11246 correction portfolio bug fix itsm 11247 correction bug fix for flow notification for this version, the compatible neuro is 1 3 7 7 version 9 1 2 35 (2022/09/20) welcome to citsmart citsmart version 9 1 2 35 this version presents the following bug fixes number type description attachments tasker 14781 correction change the message on the ticket view screen tasker 14779 correction check null pointer error when requesting system access via knowledge portal tasker 14687 correction check the possibility of removing the " register opinion " action from closed tickets in the smart portal tasker 14782 correction adjust issue keys not bringing request data tasker 14665 correction oauth2 integration for email itsm 10782 correction allow approval via e mail for a user without system access for this version, the compatible neuro is 1 3 7 7 version 9 1 2 34 (2022/08/09) welcome to citsmart citsmart version 9 1 2 34 this version presents the following bug fixes number type description 14735 correction adjust line break in notification keys of scaling 14733 correction handle html injection in citframework screens my 10332 correction check system keys for errors when using the notification e mail 14664 correction handle e mail sending keys in problem, change, and knowledge management my 8566 correction bug checked when reclassifying ticket when it was already captured my 8326 correction when changing the folder of knowledge, a notification is sent to those involved, even if it is configured not to notify my 10575 correction error when logging in from mobile in itsm my 10593 correction check for behavior failure in experience center not returning to portfolio screen after opening the ticket my 10428 correction error in the keys ${nomegrupoatual} e ${grupoatual} when sending an e mail my 10191 correction show captcha my 10324 correction error on the problem screen when showing the priority label my 10257 correction create parameters to include chatbot widget on the login screen my 10315 correction vulnerability bug fix 14736 correction adjust key ${descrsituacao} because it is returning a code line 14775 correction notify requester on delegation of a ticket for this version, the compatible neuro is 1 3 7 6