Release Notes - 2023

here you can find the latest citsmart citsmart updates and changes for more information about neuro 1 3 7 6 , download the following document https //archbee doc uploads s3 amazonaws com/pu5vmc 2tw3gqx4ly5xp7/bf5ms2oijrftw v67zkqe release notes neuro 1376 docx version 9 4 3 (2023/08/24) welcome to citsmart citsmart version 9 4 3 this version presents the following corrections corrective description itsm #13691 special characters password correction itsm #13741 knowledge database error correction itsm #14559 knowledge incorrect display fix itsm #13365 the remove attachment button was created in the remote access screen itsm #14687 autocomplete on the ticket and tasker screens improvement itsm #13838 new call capture fix itsm #14445 external access configuration fix itsm #14996 correction in sending e mails within the flow itsm #14946 graphmail correction for this version, the compatible neuro is 1 3 7 8 the compatible version of evm is 3 0 9 the compatible version of inventory is 3 0 9 the compatible version of mongo is 5 0 6 ✏️ note in autocomplete fields for names, the system brings as a suggestion information regarding the registered users this information may bring information for users with identical names, which makes selection difficult the autocomplete fields were altered to show the information "name | login | e mail", facilitating the username choice the autocomplete search was also modified to be made from the three attributes shown, "name | login | e mail", so it is possible to type all information kept in any of the three attributes in the tasker screen, the name suggestions were altered to display "name | login | e mail" however, on this screen, there is no option to search for one of all three attributes, as it is only possible to search for "name" version 9 4 2 (2023/08/24) welcome to citsmart citsmart version 9 4 2 this version presents the following corrections number type description itsm #13791 correction check platform parameter 261 and adjust it to the customer's needs itsm #13366 correction in the field that only accepts ip, make it possible to enter the name of the container to make the settings default itsm #13650 correction permission error based on a permission set in the flow itsm #14450 correction a recurring issue that has negatively affected the experience of jmacedo, vision one, and alrs customers has been identified when using our support tool itsm #13561 correction the group set to direct to the group, internal to the ticket, must be the same group set to the current internal group of the ticket card #3180 correction the ombudsman screen redirects to login card #2530 correction performance problem transaction isolation databases do not allow relationships between uncommitted records, this directly impacts restoreall which is generating nullpointer ; we must reduce the number of database queries for this version, the compatible neuro is 1 3 7 8 the compatible version of evm is 3 0 9 the compatible version of inventory is 3 0 9 the compatible version of mongo is 5 0 6 version 9 4 1 (2023/08/09) welcome to citsmart citsmart version 9 4 1 this version presents the following corrections number type description itsm #13173 correction the notification resource in citsmart (send email notifications directly via citsmart) not working properly itsm #12542 correction the history tab inside the approved changes module does not bring the correct information about the approval history for this version, the compatible neuro is 1 3 7 8 the compatible version of evm is 3 0 9 the compatible version of inventory is 3 0 9 the compatible version of mongo is 5 0 6 version 9 4 0 (2023/07/18) welcome to citsmart citsmart version 9 4 0 this version presents the following corrections number type description itsm #12031 correction correction in email form key fields itsm #13904 correction vulnerability correction itsm #12525 correction correction in notification of problems sent by email itsm #13002 correction correction in the text of history for this version, the compatible neuro is 1 3 7 8 the compatible version of evm is 3 0 9 the compatible version of inventory is 3 0 9 the compatible version of mongo is 5 0 6 about itsm #12031 the proper way to send the keys correctly is ${model name in capital letters} example ${registerquery name} this field can be found in neuro > form > select app and click edit click the components on the screen to check the value of the model field about itsm #12525 the parameters 129 and 128 should be used only with a script batch to be executed in the time the user wished to receive notifications for expired problems or problems to expire in 24 hours br com centralit citcorpore quartz job jobnotifytroubleshootingdeadline note the sla status shown by the system on the problems list is different from the status in the emails to be sent by batch processing regarding expired or to be expired problems status system sla to expire (1h before) status email notification sla to expire (24hrs before) the system behaves this way because the email is only a notification that the problems are about to expire in 24 hours, so the user can act accordingly version 9 3 9 2 (2023/06/19) welcome to citsmart citsmart version 9 3 9 2 this version presents the following bug fixes type description correction neuro forms attachments display correction a new display button was implemented and the extensions' content type was corrected for this version, the compatible neuro is 1 3 7 8 the compatible version of evm is 3 0 9 the compatible version of inventory is 3 0 9 the compatible version of mongo is 5 0 6 version 9 2 3 9 1 (2023/05/24) welcome to citsmart citsmart version 9 2 3 9 1 this version presents the following bug fixes number type description itsm #13157 corrective chat button layout correction itsm #11951 corrective change module page color correction itsm #13139 corrective problem ticket capturing error correction itsm #12568 corrective people management (with special characters) search engine correction itsm #12135 corrective change e mail parametrization correction itsm #12473 corrective logical error in the change module correction itsm #12474 corrective logical error in the change module correction itsm #12966 corrective correction when returning to the service catalog itsm #12427 corrective 50% layout responsiveness error correction tasker #2155 corrective smart portal chat button color correction tasker #2144 corrective comments tab add button on the ticket screen correction tasker #2073 corrective liberation module page color correction tasker #2074 corrective problem module page color correction ⚠️ attention! the image size corrections will only be applied to new images therefore, already existing images in the database will not be corrected for this version, the compatible neuro is 1 3 7 7 the compatible version of evm is 3 0 9 the compatible version of inventory is 3 0 9 the compatible version of mongo is 5 0 6 version 9 2 3 9 (2023/05/12) welcome to citsmart citsmart version 9 2 3 9 this version presents the following bug fixes number type description itsm 13157 correction layout correction in the chat button; itsm 12966 correction correction when returning to the service catalog; itsm 12427 correction zabbix and nagios generic manager registration, allowing recording and alteration; itsm 11951 correction impact and urgency addition when automatically opening a ticket via a zabbix event; tasker 2073 correction release module page color correction; tasker 2074 correction problem module page color correction for this version, the compatible neuro is 1 3 7 7 the compatible version of evm is 3 0 9 the compatible version of inventory is 3 0 9 the compatible version of mongo is 5 0 6 version 9 2 3 8 (2023/05/03) welcome to citsmart citsmart version 9 2 3 8 this version presents the following bug fixes number type description itsm 13244 correction api rest for ticket search; method post url {{servicemanagmenturl}}/webmvc/ticketsearch/search body example { "ticketid" 1839, "orderby" \[{"field" "taskid"}, {"field" "ticketid", "typeorder" "desc"}], "statusid" 6, "ticketstatusidlist" \[1,2,4,5] } itsm 13245 correction advanced search show the name of the group regardless of whether the ticket is captured or not, especially for tickets allowed for commentaries itsm 13246 correction ticket history or origin and destination of the group show the action of delegating and show the group that made the delegation; for this version, the compatible neuro is 1 3 7 7 the compatible version of evm is 3 0 9 the compatible version of inventory is 3 0 9 the compatible version of mongo is 5 0 6 version 9 2 3 7 (2023/04/05) welcome to citsmart citsmart version 9 2 3 7 this version presents the following bug fixes number type description itsm 12935 correction logo treatment and project name itsm 12864 correction handling direct delegation for user assigning automatic capture for this version, the compatible neuro is 1 3 7 7 the compatible version of evm is 3 0 9 the compatible version of inventory is 3 0 9 the compatible version of mongo is 5 0 6 version 9 2 3 6 (2023/03/24) welcome to citsmart citsmart version 9 2 3 6 this version presents the following bug fixes number type description itsm 12829 correction mongdb auto configuration removal from service management, which conflicted with the container; itsm 12830 correction e mails list validantion in monitora incidents, avoiding duplication; itsm 12831 correction error in zabbix and nagios generic manager registration, allowing recording and alteration; itsm 12832 correction impact and urgency added in automatic ticket opening via zabbix event; itsm 12833 correction it is now allowed to inform the auto correction time for the event in the generic manager screen itsm 12834 correction management of the keys for translating event data in the transcript to the ticket description when triggering automatic event actions for this version, the compatible neuro is 1 3 7 7 the compatible version of evm is 3 0 9 the compatible version of inventory is 3 0 9 the compatible version of mongo is 5 0 6 version 9 2 3 5 (2023/03/21) welcome to citsmart citsmart version 9 2 3 5 this version presents the following bug fixes number type description itsm #12782 correction new documentation url itsm #12783 correction includes the requires attachments option in the portfolio maintenance screen itsm #12784 correction search by process/practice in the flow drawing screen itsm #12785 correction presents the contract information screen itsm #12786 correction the change activity screen menu has been discontinued, as it was replaced by simple itsm #12711 correction applies the e mail sending control, from the obligatory e mail configuration in the group registration itsm #12787 correction continuity management fixes jsonarray parse error itsm #12788 correction risk category registration screen fix itsm #12789 correction implementation of the webservices operation name validation, of those already registered for this version, the compatible neuro is 1 3 7 7 the compatible version of evm is 3 0 8 the compatible version of inventory is 3 0 8 the compatible version of mongo is 5 0 6 version 9 2 3 4 (2023/02/27) welcome to citsmart citsmart version 9 2 3 4 this version presents the following bug fixes number type description itsm 11162 correction change e mail keys the correct field that represents the beginning of the schedule is the field ${datahorainicioprevista} the correct formatting of the status field, for the friendly presentation of the status, is status $i18n{descrstatus} the ${taskname} the field ${nometarefa} was actually showing the description itsm 11359 e 11360 correction knowledge expiration notification a distinct was placed in the search field the algorithm avoids notifying the same person about the same knowledge when being an evaluator and author of the same knowledge itsm 12300 correction gov br gov br style application itsm 11247 correction knowledge e mails creation/alteration/removal sends distinctly using the stakeholders configuration published knowledge begins utilizing stakeholders registers as receivers; it is now necessary to inform the e mail templates for publication notification; it now obeys the following rule the system only sends the notification e mail if the current execution is to publish the knowledge the execution of one already published will not trigger the publisher announcement knowledge next to expire a distinct was held on the e mail addresses; it will now only use stakeholders to execute; stakeholders' permissions must be correctly parameterized; the date field is in accordance with the system's local and default keys for knowledge expiration e mail conteudosemformatacao idbaseconhecimento titulo versao datainicio conteudo nomepasta dataexpiracao status situacao idusuarioautor nomeusuarioautor idusuarioaprovador datapublicacao datahoraacesso for this version, the compatible neuro is 1 3 7 7 version 9 2 3 3 (2023/02/06) welcome to citsmart citsmart version 9 2 3 3 this version presents the following bug fixes number type description itsm 10800 correction delete empty spaces in the portfolio component of the ticket screen itsm 10800 correction empty unnecessary lists in the post when saving a configuration item itsm 10800 correction styling gov br access for this version, the compatible neuro is 1 3 7 7 version 9 2 3 2 (2023/02/06) welcome to citsmart citsmart version 9 2 3 2 this version presents the following bug fixes number type description correction allow saving configuration item that has so many relationships that it exceeds the wildfly max post size correction update the mongodb driver between itsm, evm, and inventory projects for this version, the compatible neuro is 1 3 7 7 version 9 2 3 1 (2023/01/05) welcome to citsmart citsmart version 9 2 3 1 this version presents the following bug fixes number type description itsm 12014 correction handle execution group for approval not assigned to the group for this version, the compatible neuro is 1 3 7 7 version 9 2 3 0 (2023/01/03) welcome to citsmart citsmart version 9 2 3 0 this version presents the following bug fixes number type description itsm 11732 correction show ticket status on the screens incident/request, advanced search, related ticket, and sub ticket itsm 11873 correction put the group name in the request search screen itsm 10959 correction change the logo of reports generated in pdf itsm 11884 correction filter reclassified requests itsm 10982 correction allow generating pdfs in the management reporting panel correction put ticket attachments as mandatory for this version, the compatible neuro is 1 3 7 7 version 9 2 2 9 (2023/01/03) welcome to citsmart citsmart version 9 2 2 9 this version presents the following bug fixes number type description tasker 15023 correction automatic action trigger from reading graph mail for this version, the compatible neuro is 1 3 7 7