In the initial settings menu, you will find the following topics:

Discover the essential topics found in the initial settings menu with this comprehensive document. Explore access settings, add-ons, and the user panel for smooth navigation and enhanced user experience.

Comparison of Versions

Initial Settings

Navigation and User Interface

Docs - CITSmart EN

What is CITSmart ?

Introduction to Platform

Release Policy

Release Notes - 2023

Release Notes - 2022

Release Notes - 2021

Release Notes - 2020

Release Notes

Setting System URL

Creating Access Profile

Employee Registration

Home Panel

Portfolio and Catalog

Service Level

Release

Demand

Knowledge

Change

Problem

Configuration

Event

Capacity

Availability

Continuity

Service Assets

Financial

Incident and Request

Overview of the Processes 

16 Processes

CITSmart Cloud Architecture

Operational Limits

Architecture

Authentication

Safety Recommendations

Creating Calendar

Language and Region

Data and Import

Data Management

Configuring CITSmart Environment

System Parameters

Customizing Fields 

Configuring E-mail Account

Registering Questionnaire Category

Automation

Log's and Auditing

Mobile

Introduction to Platform Administration

Platform Administration

Reviewing Comments in Knowledge Portal

Knowledge Portal

Experience Center

Service Portals

Smart Portal

Add-Ons

Automation and Operation

Communication and Notification

Contract Management

Mobile and Field Service

Project Management

Reports

Smart Analytics

Social Network

Surveys and Feedback

Additional Features