Examples of webservices usage
Validation
Validate if requester has permission to register a request with the chosen activity:
This webservice allows CITSmart to validate whether the ticket requesters is allowed to register a request with an activity defined by them.
Before getting started
Configure WebService Operation: request_create
Configure contracts, groups, flows and permissions.
How to access it
- Access the URL: /citsmart/services/request/create
Procedure
- It's necessary to configure in the Webservice "request_create":
- service property name must have the name of an activity that is active and in production in the portfolio;
- the syncronize property must be true for a user to be registered;
- parameter 45 - LDAP - ID Default Group must be configured with a group that has permission to record requests in the group, contract, and flow of requests that will be registered.
ATTENTION: A method has been added, which registers the new user to the group set in parameter.45 = LDAP - Default Group ID, which is registered at the time WebServide request_create is started.This way, the new employee receives the permission settings from this group.
- the numberOrigin field must be completed in sequentially, as there is a validation that prevents the registration of a request when the ticket sends an already sent numberOrigin;
- Some settings in this WebService should be as follows:
- synchronize":true,
- Service must have the property: "name": "Failure - Event Mgmt.";
Example of call
{
"sessionID":"61ec91e9-5397-466c-a342-08bbcd0e76a8",
"synchronize":true,
"sourceRequest":{
"userID":"UserRegistered",
"type":"I",
"description": "Failure - Event Mgmt.",
"contact":{
"name":"User Registered",
"phoneNumber":"000000000000",
"email":"[email protected]",
"department":"CR 07.014/13.027 - SM Team: Development and Innovation (HSM)"
},
"service":{
"code":"170",
"name": "Failure - Event Mgmt.",
"category":{
"name":"[CITSmart] Products"
}
},
"contractID":"2",
"numberOrigin":"52362"
}
}