Workflow & Service Management

workflow & service management 4biz oxygen is a fully web based platform developed to transform the way companies connect people to digital resources one of its core platforms is workflow & service management , which is entirely based on the concepts of the information technology infrastructure library (itil), a library that standardizes terminology, processes, and practices present in information technology environments in the 4biz service management (itsm) environment, you will find ease in configuring the management of itil processes our 4biz platform holds pinkverify certification for 16 processes in the itil version 3, ensuring integration and correct execution of processes according to the best practices available it processes are not static; they are constantly in motion and undergo rapid changes to ensure full functionality and integration between processes, the use of workflows is essential in 4biz oxygen, the workflow functionality aims to model your business objectives by describing the steps that need to be executed to achieve these goals through an intelligent digital flow in the workflow & service management section of our documentation, you will find more information about itil processes, workflows, and how to configure them https //docs citsmart com/workflow