Contract Evaluation
CITSmart makes available the opportunity to verify and evaluate the performance of service contracts.
Before getting started
To view more complex reports, it is necessary:
To previously register contracts and activities.
Procedure
- Access the Contract Evaluation functionality through the main menu Processes > Service Level Management > Evaluation > Contract Evaluation;
- Select the contract;
- Set a period of time to search for the information;
- Click on "Create Information".