Registering Service Continuity Vital Functions

Continuity Registration is a process that passes through several phases. The second phase of this process is the Requirements and Strategy, where it will be defined the vital functions, business impact analysis, risks evaluation, and continuity strategy.

This functionality allows registering the vital function. The vital function is part of a business process that is critical to the business's success.

Before getting started

Assumes the existence of a defined service in a Portfolio and Catalog Management process;

It is necessary to first register the Continuity Registration and defined the policy and continuity project;

In addition to having registered the continuity scope;

It is fundamental to have registered the threat and threat category, both linked to each other;

In addition to registering previously the risk and risk category;

It is equally necessary to register previously the automatic actions of Incident, Request and Procedures about the Event Management.

Procedure

Access the functionality through the main menu Processes > Continuity Management > Continuity;
Find the continuity you want to link the vital function and click on "Advance";
In "Requirements and Strategy", click on "Vital Functions";
Click on "Add Vital Function" to select a process and click on "Send" to complete the link;
To attach some file, click on "Attach" and then on "Add file" to link the file;
Click on "Save".

What to do next

After registering the service continuity vital functions, it is necessary to execute the following action: register the continuity business impact analysis, being this action, part of the second phase of the complete registration of continuity, called Requirements and Strategy.