Financial Management
Financial information and costs associated with the provisioning, management, and support of services, as well as the allocation of costs for the consumption of the services can be tracked and managed by using Financial -> Financial Item -> History
Multiple cost models can be defined to determine cost unit structures for services and different levels of service at Financial Item Information tab and Apportionments
Service consumption costs can be allocated to cost centers at Financial Item Information tab and Apportionments, supporting both activity-based costing and service-based costing.
Cost details, or attributes specific to various cost items can be recorded, traced, and monitored. Each service type/asset just need to be created and linked at Financial Process -> Financial Item -> Information
Charging and invoicing for the consumption of services can be performed or supported using Financial Item.
All costs associated with the consumption of services can be rolled up into a total cost, for individual cost centers at Financial Item Information tab and Apportionments.
IT assets can be depreciated using multiple and client-defined depreciation models or methods using Depreciable Asset Registration.
The total cost of ownership (TCO) of IT assets and services can be tracked, measured, and reported on Financial Cost Calculation, the customer can track Total Cost Operation by Category, Costs and %rates.
IT asset costs and other cost-category items can be related to purchase orders, internally or with external procurement systems, and can be integrated via API with external procurement systems
IT asset costs and other cost-category items can be related to invoices, internally or with external financial billing systems, and can be integrated via API with external financial billing systems
IT asset costs and other cost-category items can be related to contracts/vendors, internally or with external vendors and contract management systems and can be integrated with external systems via API.
IT asset costs and other cost-category items can be related to projects, internally or with external project management systems. Using financial itens -> apportionments by projects or integrate with external systems
Revenue generation from the consumption of services can be tracked, monitored and reported, and can be used to assist in revenue forecasting. The customer can track, monitored and report consumption of services using Financial Cost Calculation by Services
Cost and budget forecasts can be aligned with services (records) in the service portfolio pipeline using Portfolio Financial Attributes, with availability planning, and with capacity planning
Multiple (domestic and foreign) currencies and tax calculations are supported. Can be used via API or in Asset Depreciation
