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Implementing Event Monitor

Implementing CITSmart Inventory

Implementing Remote Access

Add-Ons

Registering Reason for Activity Suspension

Registering Periodic Activity

Registering Periodic Activity Group

Verifying Scheduled Periodic Activities

Automation and Operation

Chat

Registering E-mail Notification

E-mail

Configuring Messaging within CITSmart

Configuring Sound Notification

Registering Notification

Registering Notification Template

Notification

Communication and Notification

Exporting Contract Data

Importing Contract Data

Registering Currency

Registering Formula

Registering Subscription

Registering Subscription Group

Registering Work Order (WO) Formula

Controlling Contract

Managing Contracts

Registering a Contract

Registering Service Work Order (WO)

Contract Management

User Guide - CITSmart Experience Mobile Application

User Guide - CITSmart Experience Mobile Application - Android

User Guide - CITSmart Experience Mobile Application - IOS

CITSmart GO Application Manual

Apps

Configuring Instance to use CITSmart GO Application

Configuring the Menu Options in Mobile

Configuring CITSmart Instance for Mobile Access

Registering Reason for Denial of Check-in

Configuration

Verifying Attendance History

Distance Report by Analyst

Report

Configuring Daily Route

Getting Signature in Field Service

Verifying Positioning of Attendants

Mobile and Field Service

Registering Role

Registering Project

Managing My Project Tasks

Simple Agile Management

Project Management

Configuring Presentation of Reporting

Defining Metrics and KPIs

Configuring Smart Decision Template

Building and Maintaining Smart Reports

Configuring Report to view Attendance Data

Issuing Report with Smart Report

Smart Reports

Customizing Management Panel (Smart Decision)

Report about Cost of Unavailability of a Service

Generating Reports - Personnel Management

Verifying Yield Control by Employee

Reports

Configuring BI solution (Smart Analytics) via Docker

Using Smart Analytics (BI) to generate reports

Smart Analytics

Creating Ticket via Twitter

Social Network

Attendance Satisfaction

Surveys and Feedback

Additional Features

Docs - CITSmart EN

What is CITSmart ?

Introduction to Platform

Release Policy

Release Notes - 2023

Release Notes - 2022

Release Notes - 2021

Release Notes - 2020

Release Notes

Comparison of Versions

Navigation and User Interface

Setting System URL

Creating Access Profile

Employee Registration

Home Panel

Initial Settings

Portfolio and Catalog

Service Level

Release

Demand

Knowledge

Change

Problem

Event

Capacity

Availability

Continuity

Service Assets

Financial

Incident and Request

Overview of the Processes 

16 Processes

CITSmart Cloud Architecture

Operational Limits

Architecture

Authentication

Safety Recommendations

Creating Calendar

Language and Region

Data and Import

Data Management

Configuring CITSmart Environment

System Parameters

Customizing Fields 

Configuring E-mail Account

Registering Questionnaire Category

Automation

Log's and Auditing

Mobile

Introduction to Platform Administration

Platform Administration

Reviewing Comments in Knowledge Portal

Knowledge Portal

Experience Center

Service Portals

Smart Portal