16 Processes
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Overview of the Processes
Change
Approving Change
3 min
this functionality allows the change advisory board to approve or reject the change change advisory board to approve or reject the change only members of the " change advisory board " (cab) can approve the change to approve a change, pay attention to the configuration of parameter 303 " rfc voting using the absolute majority rule (50% + 1) (values “y” or “n”, default “y”) , where the " y " value defines the change approval when there is more than 50% of the cab approval and the " n " value defines the change approval when there is 100% of cab approval before getting started to approve or not a change, it is necessary to define that the group to which the user is registered will have the value equal to ' yes ' for the change advisory board it is also necessary that the non emergency or standard (normal) flow types, and " workflow permissions " of the group to which the user is part are enabled procedure access the main menu processes > change management > change ; click on the first icon on the left side of the screen (placed next to the word " change ") and then on " requests for voting "; click on the change you want to view it, click on the icon of the same name to register the approval or rejection, click on the " voting " icon, and select the better option for your scenario and provide the necessary information; click on " save "