16 Processes
Overview of the Processes
Capacity
1 min
presentation according to itil, capacity capacity can be defined as " the maximum throughput that a configuration item or it service can deliver for some types of cis, the capacity may be the size or the volume for example, a disk drive" capacity management capacity management can be defined as " the process responsible for ensuring that it service capabilities and it infrastructure are able to meet agreed capacity and performance requirements in a timely and cost effective manner " capacity management considers all the resources needed to deliver an it service and addresses the attendance of current and future capacity and performance needs of the business