Additional Features
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Configuration
Configuring Instance to use CITSmart GO Application
5 min
the citsmart citsmart go application makes it possible to do the attendance in offline mode do the attendance in offline mode in which the attendant does not have internet after the application connects to the internet, the application will automatically send the information to the production environment remember that the delegation of the request to an attendant must be carried out manually by the responsible the attendant will only see requests that have been delegated to him before getting started install the application citsmart citsmart go ; in the environment citsmart citsmart instance, configure the following functionalities webservice webservice indicate in the " permissions " item the attendance groups that can view the tickets; unit unit get the coordinates of the registered unit procedure webservice webservice access the functionality through the main menu system > webservice > webservice operation ; on the " operations search " tab, search for each of the webservices below, then click on " add group " and include the group (s) that the attendant(s) are linked to request add attachments request updaterequestlist request userlocation request saverequest request uploadattachment request getbyuser request saverequestnote request updaterequestnotelist request updaterequestlistgroups request uploadsignature parameter query click on " save " after configuring the groups in each web service unit unit access the functionality through the main menu general registration > personnel management > unit ; search for the unit in the search unit tab and select the choose; in the unit registration tab with the unit already chosen, click on " get coordinates "; click on " save " what to do next log the citsmart citsmart go application already installed, entering the url, user, and environment password verify the ticket and make the attendance