Platform Administration
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Safety Recommendations
Configuring Service to change Password
5 min
the user's password change alternative is one of the possibilities released by the system to configure this option, you need to follow the procedures described here ⚠️ attention ! this option is only available for manual account authentication before getting started it is necessary to first have a functional e mail service (smtp) since the sending of the password is done via e mail procedure 1st step 1st step create an e mail template for changing the password access the main menu system > settings > e mail template ; create an e mail template to change the password; ⚠️ attention ! in order for the user to receive the new access information, it's necessary to use, in the e mail message, the key ‘{novasenha}’ (for example, the key for the "new password") in addition, you can also send the user login using the key ‘{login}’ (for example, the key about the“login”) 2nd step 2nd step set the parameter about the service to change the password access the main menu parametrization > citsmart parameters ; edit and save parameter 116 by assigning the numeric value of the id generated for the newly created e mail template; what to do next to test the service to change the password, access the login page, click on " forgot your password? ", enter a local user login, and click on " save "