Creating Connection to Remote Access Server
3 min
This functionality allows configuring the option of remote access, present in the CMDB screen and ITSM.
Before getting started
For this configuration,
The user should have configured the GUACD instance and making it communicable;
Besides previously registering the time, configuration item group; and
Finally, parameter 319 must be set to "YES".
Procedure
- Access the functionality through the main menu System > Remote Access > Remote Access Settings;
- Click on "New";
- Complete the fields available;
- Click on "Save".