16 Processes
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Overview of the Processes
Knowledge

Generating Reports - Knowledge Management

5min

This document aims to present several types of reports related to the knowledge contained in the knowledge base.

Generating Report of Knowledge Base

This report aims to present the information about the knowledge in the knowledge base.

  1. Access the functionality through the main menu Reports > Knowledge Management > Knowledge Base;
  2. Set the filters as needed.

🖊 Note: It is presented in the report the amount of knowledge, and this amount is counted by users, being counted only 1 click per hour.

Generating a quantitative report of the knowledge base

This report aims to present the amount of knowledge by status, origin, evaluation, author, and approver, in the knowledge base.

  1. Access the functionality through the main menu Reports > Knowledge Management > Knowledge Management Quantitative;
  2. Set all filters as needed.

Generating a report of documents accessed in the knowledge base

This report aims to present the number of documents accessed in the knowledge base.

  1. Access the functionality through the main menu Reports > Knowledge Management > Documents Accessed;
  2. Set the filters as needed.

Generating a report of maintenance in the knowledge base

This report aims to present the information about the registration and/or change of knowledge in the knowledge base.

  1. Access the functionality through the main menu Reports > Knowledge Management > Knowledge Management Maintenance;
  2. Set the filters as needed.



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