16 Processes
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Configuration
Linking Service Level Agreement to CI Group
2 min
this functionality is intended to link an sla to the configuration item group link an sla to the configuration item group before getting started it is necessary to register previously the group of the configuration item and sla procedure access the functionality through the main menu processes > configuration management > cmdb ; search for the desired configuration item group; click on the " edit " button; in the " service level agreement service level agreement " field make the choice; click on " save "