Platform Administration
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Introduction to Platform Admin...
System Parameters
Parametrization - Mobile
2min
the " mobile " parametrization has the purpose of configuring and customizing to adequate the scenario about the mobile application usage (for example, citsmart citsmart go ) procedure access the functionality through the main menu parametrization > mobile ; define the value of the parameters (attributes); click on " save "; the list below presents the " mobile " parameters and the purpose of each one of them \# name possible values purpose additional guidance 255 range of action/view of attendant in the mobile (default 30) define the radius of action of an attendant, used in app mobile define the maximum radius of service for requests that are in a "non directed" status not applicable 256 interval (in minutes) of time for reporting the attendant position (default 10) define the interval that the mobile application should report to the server the geographic positioning of the attendant not applicable 257 page size for return in paged rest services (default 10) define the number of registries returned in the list of services consumed by the mobile not applicable 258 maximum interval of days for consultation (default 30) define maximum query range restriction on the screens, initially used in service force management not applicable 267 page size for return on rest v1 mobile services (default 200) set the page size to return in rest services not applicable 272 determine whether you will only be notified of requests without responsible in citsmart citsmart mobile values "y" or "n" default "n" y or n (default n) define which requests can be notified to the user if the value of the parameter is "y", only the notifications of requests without current attendant will be displayed if the value of the parameter is "n", notifications of all requests will be displayed not applicable 284 default contract id for creating new incidents/requests in citsmart citsmart mobile enter the identification number (id) of the contract to perform the opening of service requests via mobile not applicable 285 default service id for service requests and incidents created in citsmart citsmart mobile enter the service identification number (id) that will be the default for the registration of service requests via mobile not applicable 286 default source id for service requests and incidents created in citsmart citsmart mobile enter the identification number (id) of the default origin to open the service request via mobile not applicable 350 enable sending notifications to mobile devices y or n (default n) it allows controlling whether system notifications will be sent to mobile devices (general) not applicable 352 enables sending notifications to mobile devices when creating requests y or n (default n) it allows controlling whether system notifications will be sent to mobile devices (general) not applicable 353 enables sending mobile notifications while updating requests reporting close calls y or n (default n) it allows controlling whether system notifications will be sent to mobile devices (general) not applicable table 1 parameters list