Registering Priority
1 min
This functionality allows setting the priority that will be used to identify the service importance and the time required for appropriate action to be taken.
The priority should be 1 to 5, with 1 being the highest priority and 5 the lowest.
This feature provides a variety of actions, such as including, changing, and deleting a priority.
Procedure
- Access the functionality Priority through the main menu Processes > Portfolio and Catalog Management > Priority;
- Complete all mandatory fields;
- Click on "Save".