Using Smart Analytics (BI) to generate reports

according to wikipedia, business intelligence "comprises the strategies and technologies used by enterprises for the data analysis of business information bi technologies provide historical, current, and predictive views of business operations" citsmart citsmart analytics is the bi solution for citsmart citsmart data analysis with this feature, you can create several graphs, dashboards, and tables with data information registered in the instance before getting started it is necessary to have the bi application installed, configured, and communicable with your citsmart citsmart instance procedure access the main menu processes > reports > smart analytics > smart analytics ; select one potion in the " cubes " tab (default change requests, releases, tickets); in the " measures " tab select a type of measure to use in the report, then click on it, it will be added to the " measure " field of the dashboard; in the " dimensions " tab, the options that will serve as a database of the report are available select and drag an option into one of the boxes of measurements and dimensions on the dashboard columns, rows, and filters; on the right side of the dashboard you can configure the report in several table and chart formats; to change the position of the measurement units in the table/graph, click on the detail button available in each dashboard measurement box; to export the report, click on " export " and select the format (png and pdf); after finishing the report, click on " save query " units available dimension objective activity it presents the activities that were created within the instance date it makes the available day, month, year, bimester, quarter, semester executor group group code/id, name of executor group group solver code/id, name of solver group locality it presents the location of the requester priority it presents the ticket priority requester it presents the name of the requester responsible it presents the name of responsible sla status it presents sla status service level agreement it presents code/id and sla source it presents the source of the attendance technical it presents the technical name ticket status it presents the code/id and ticket status unity it presents code/id and the unit of the requester