16 Processes
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Availability
Verifying Availability of Availability Group
3 min
this functionality is intended to verify the availability group verify the availability group before getting started the verification of this availability requires the previous registration of the availability group; it is also necessary to link the calendar, the service level agreement of type " availability " and the cost per hour of unavailability to the configuration item, the configuration item group, and the service contract procedure access the functionality through the main menu processes > availability management > availability ; click on the " availability group availability group " tab; click on the “ + ” symbol located on the filters area, to search for the ci group you want; it can be added several items, the amount you want, to the verification; verify the information in availability per period, total availability and unavailability occurrence , through the period filters; to download the total availability table and/or the unavailability occurrence, click on " save table " available in each area