Additional Features
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Mobile and Field Service
Use
Verifying Positioning of Attendants
2min
This functionality is intended to verify the positioning of the technicians, that is, the current location of the field technicians, responsible for the fulfillment of the service requests.
On this screen, you can view the location of the technician on the map according to the filters provided.
It is necessary:
To configure the system connection with Google APIs.
- Access the functionality through the main menu Integrated Management > Service Force Management > Positioning of Attendants;
- Define the filters and click on "Save";
- The location of the technicians will be displayed on the map. Then click on the location of the technician to verify the information regarding the service request fulfillment.