Verifying Service Audit

this functionality allows verifying the service history to its audit allows verifying the service history to its audit the guidance described in this knowledge can be followed to verify the history of it/business service and support/technical service before getting started to verify the service audit history, it is necessary to have the defined portfolio procedure access the functionality through the main menu processes > portfolio and catalog management > portfolio ; access the service portfolio and click on " advance "; click on " advance " in the service; click on service audit service audit ; enter the date range you're looking for or select the category; click on " search "; if it is necessary to register the details of the audit, click on the tab register occurrences register occurrences ; complete all mandatory fields; click on " save "