Verifying Service Audit
2 min
this functionality \<font color="#3b9f0f">allows verifying the service history to its audit\</font> the guidance described in this knowledge can be followed to verify the history of it/business service and support/technical service before getting started to verify the service audit history, it is necessary to have the defined portfolio procedure access the functionality through the main menu processes > portfolio and catalog management > portfolio ; access the service portfolio and click on " advance "; click on " advance " in the service; click on \<font color="#3b9f0f">service audit\</font> ; enter the date range you're looking for or select the category; click on " search "; if it is necessary to register the details of the audit, click on the tab \<font color="#3b9f0f">register occurrences\</font> ; complete all mandatory fields; click on " save "