16 Processes
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Overview of the Processes
Service Level
Contract Evaluation
2 min
citsmart citsmart makes available the opportunity to verify and evaluate the performance of service contracts before getting started to view more complex reports, it is necessary to previously register contracts and activities procedure access the contract evaluation functionality through the main menu processes \> service level management > evaluation > contract evaluation ; select the contract; set a period of time to search for the information; click on " create information "