Knowledge

presentation the purpose of knowledge management knowledge management is to manage the information, as it is an important asset of the company the knowledge is compiled in a base so all system users can have a leveling of techniques and better comprehension of the use and operation of the product knowledge is an extremely valuable asset for an organization knowledge can contain text, images, videos, links, and various other audiovisual resources citsmart citsmart knowledge management makes it possible to register, control, and make available any informative content to various types of audiences in addition, knowledge is linked to various management functionalities, making it possible to control the entire life cycle of knowledge and to notify interested parties at each change of phase example example notify the knowledge manager that a document has passed from the " under review " status to " revised " knowledge management in citsmart citsmart has the following phases and statuses design (in design); review (under review and revised); approval (under assessment); publication (in publication and published); archiving (archived)