Reactivating Suspended Ticket
2 min
this functionality allows \<font color="#3b9f0f">reactivating a ticket suspended\</font> before getting started it is necessary to have permission to reactivate a ticket suspended procedure access the ticket management functionality through the main menu processes \> request and incident management > service request and incident ; click on the ticket and select " reactivate " in the menu options; confirm the reactivation of the ticket