Refining Search in Knowledge Portal

this knowledge is intended to guide and suggest the best ways of searching in the knowledge portal knowledge portal connectors between terms (boolean logical operator) connectors between terms (boolean logical operator) and (+) it is possible to search with more than one word, prioritizing one of them, in the result adding the positive sign "+" in front of the word, it'll be prioritized, for example, ticket +delegate ; not ( ) it is possible to refine (reduce) the result, including words to be excluded from the list e g request incident vary how to write a word, for example vary how to write a word, for example request requesting it is possible to search for a part of the word reque use synonyms use synonyms generate create search for the exact phrase search for the exact phrase put the phrase you want with commas for example, " how to delegate a ticket " navigate through the folders and click on one with the subject you want navigate through the folders and click on one with the subject you want