16 Processes
...
Overview of the Processes
Service Level
Provider Evaluation
2 min
with service level management, it is possible to graphically verify the provider performance by service registered graphically verify the provider performance by service registered before getting started to get complete charts, it is necessary to previously register at least one service provider procedure access the provider evaluation functionality through the main menu processes \> service level management > evaluation > evaluation by provider ; select one provider; click on " search "